(NewsNation) — Authorities in Van Buren County, Arkansas, are now offering a $10,000 reward for information in the disappearance of a 38-year-old woman who fled her house in a panic on Aug. 28, 2022.

Chelsea Woods called 911 before fleeing her home. She hasn’t been seen since, and her family is still searching for answers.

Woods’ mother, Sherry Lawrence, had a haunting message from her daughter just two days before she disappeared.

“The last day I talked to her, [she said], ‘Something happens to me, Mama, I want you to know I love you,'” Lawrence said.

Chelsea Woods feared her ex-boyfriend

Woods’ relatives describe her distress.

“She was in distress, obviously, because her and her ex-boyfriend, there was a history of domestic violence going on there and she had called 911,” said Woods’ aunt Renee Hastings. “She was scared that morning. She called for help.”

Lawrence said she encouraged her daughter to protect herself.

“I’m the one that encouraged her to, because she was telling me, ‘Mama, Colby’s hurting me,'” Lawrence said. “He just threw something at me, and it went past my head. And I said, ‘Chelsea, please,’ you don’t know how many times I begged her to call the police.”

Family members said about a month earlier, Woods filed a restraining order against her boyfriend, Colby Snow. A friend told Hastings he found Woods with her bags packed and her cat at a Taco Bell at 2 a.m. on the morning of Aug. 28, waiting for money from her dad for a bus ticket or hotel room.

“She was waiting for the money from him, and it never happened, and that’s how Bobby Walker took her home,” Hastings said. “She’s scared. He stayed with her that night and all that next morning when everything went down.”

Chelsea Woods called 911 for help

Around 7 a.m. that morning, Woods called the police.

“She said her boyfriend and his posse was there. The cops came, and she was asking for a certain cop that was very nice to her, right. They said he’s not there and that’s when she had a knife,” Hastings said. “She was not being violent with it, it was for herself, for her protection, because she was so scared. And supposedly that’s when she ran out, and she has never been seen since.”

Police say Woods ran out of the cabin she was living in and into the woods with a foot-long kitchen knife. They reported that they tracked Woods in the forest and tried for 30 minutes to get her to talk with them.

Then, they told her friend to leave, and they left as well.

Not hearing from Woods, her family called for a wellness check on Aug. 31. Deputies arrived at Woods’ cabin to find an open door and her cat inside, but no sign of Woods.

Police and volunteers searched the wooded area behind her home.

“We’ve had, with the people at the church that’s donated their time, rescue workers, people that have signed in, volunteers, we’re anywhere from 125 to 150 people,” said Van Buren County Sheriff Eric Koonce.

What happened to Chelsea Woods?

Her family says Woods’ phone, charger and her purse were discovered in a tree growing in a ravine. Another phone was found in the wall of the cabin, behind the insulation, but questions remain.

“In the police report, it says Chelsea ran out of the house with a long kitchen knife, in a T-shirt,” Lawrence said. “But if she ran out of the house with just that on, how did her purse get all the way down in a tree?”

“You have to add Colby into the mix of all of that, the ex-boyfriend. She was running, that’s why she called the law to begin with that morning,” Hastings said. “They said, ‘Oh, he was cleared, he was down in Monticello.’ Only the reason they knew he was in Monticello was because his phone showed that he was in Monticello.”

For three years, the family has grieved.

“We don’t know what happened. I think somebody did something to my daughter. I know she was scared,” Lawrence said. “Not too many people care. So I guess it was just a miracle that you contacted us and wanted to tell Chelsea’s story.”