(NewsNation) — People who return purchases after Christmas may be in for a rude awakening this post-holiday season: Retailers are increasingly charging a “return fee,” especially for shipped merchandise bought online.

Some 72% of merchants surveyed by the National Retail Federation in 2025 said they charged a return fee — up from 66% in 2024 — even though the policy may drive some customers away. Retailers cited increased shipping costs as a major reason and said shoppers have become more tolerant of the expense.

The fees and policies vary. Marshall’s and T.J. Maxx, for example, will deduct $11.99 per package from refunds, while JCPenney and J. Crew have fees of roughly $8 to send goods back. Other retailers will charge “restocking” fees, in part to discourage returns from making their way back to stores or warehouses.

Another thing to keep in mind: Return windows aren’t indefinite. Major players such as Amazon, Walmart, Target and Best Buy expect customers to return holiday purchases by mid- or late January.

With the rise of return fees, customers are encouraged to read the fine print before buying merchandise.

Now, for some good news: In many cases, retailers will waive return fees when customers come in person to return items. Not only are companies avoiding shipping costs in these scenarios, but they are also getting foot traffic and potential new purchases.