Thousands of users report problems with Spotify music streaming app

Spotify confirmed service is impacted for some users
The music platform says security hack reports are false
Cause of the outage remains unclear

Taylor Delandro

Updated: Apr 16, 2025 / 11:10 AM CDT

This March 20, 2018, file photo shows the Spotify app on an iPad in Baltimore. (AP Photo/Patrick Semansky, File)

(NewsNation) — Thousands of users reported outages across Spotify on Wednesday morning.

The music streaming service confirmed the outage in a social media post at 8:45 a.m. EDT, stating, “We’re aware of some issues right now and are checking them out!”

Spotify later released more details, stating, “We’re aware of the outage and working to resolve it as soon as possible. The reports of this being a security hack are false.”

Downdetector showed a spike in outages worldwide.

As of 11:45 a.m. EDT, it was unclear what was causing the outages or when users could expect service to return.

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