(NewsNation) —A Canadian police department is tapping into a new resource to tackle the non-emergency calls, an AI-powered voice agent named SARA.

SARA, which stands for Smart Answering Routing Assistant, was created by Hyper, a Canadian startup. According to Hyper’s website, 60% of calls are non-emergency. Hyper’s goal with the AI voice agent is to help sort through those calls, so that urgent ones can be prioritized and quickly addressed.

“It’s just to remove as many as we can, to save as much time as possible,” Ben Sanders, co-founder and chief executive of Hyper told The Globe and Mail.

The Halton Regional Police Service in Ontario, Canada, officially launched its use of the Hyper technology on Nov. 10, nicknaming the AI system SARA. In a press release, the department noted that it had been working with Hyper for months to refine SARA and tested it in “a wide range of scenarios” to make sure it was able to receive and handle calls appropriately.

“We’re not only confident in SARA’s performance, but we’re proud to be adopting such reliable and cutting-edge technology that will help us reduce the number of non-emergency calls our Communicators spend time on, which at the moment is approximately 160,000 per year,” the department said.

According to Hyper, the technology can serve 30+ languages instantly. The department said it is confident the technology will improve its ability to ensure non-emergencies receive immediate assistance, so that more resources can go towards addressing emergency calls.